In 2021, a year-and-a-half into the global Covid-19 pandemic, restaurant, food, and grocery delivery has never been more popular, nor more essential to people’s daily lives and the survival of the restaurant industry. Third-party delivery apps have dominated the space, dictating policies and payments for both home consumers and restaurants. Companies looking to take back control of their delivery are creating their own platforms.
On this episode, host Jenifer Leuzzi talks with Jeremy Wladis, owner of the multi-unit Restaurant Group in NYC, who created the delivery platform WestSideEasts with a community cohort of students, tech people, and restaurants. This is episode three, of a three-part series that examines the current ecosystem of apps, restaurants, delivery workers, and consumers, seeking to shine a light on the real-world costs of delivery and convenience.
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