Diners and industry veterans alike are familiar with front and back of house. In this episode we look at a new concept designed to make restaurant workers’ pay more equitable - regardless of their position on the staff. It’s called heart of house. Jesse Cool designed and implemented the concept...

This week’s episode of Opening Soon is all about ushering in a culture that supports collaboration between the kitchen and dining room to create a stellar guest experience. We are joined by James Kent and Jeff Katz of Crown Shy in NY’s downtown. James is the Executive Chef and has...