In 2021, a year and a half into the global Covid-19 pandemic, restaurant, food, and grocery delivery has never been more popular, nor more essential to people’s daily lives and the survival of the restaurant industry. Third-party delivery apps have dominated the space, dictating policies and payments for both home consumers and restaurants. Delivery workers created Los Deliveristas Unidos in 2020, demanding a living wage, essential protection from theft, violence, wage theft, and safety hazards. On this episode, host Jenifer Leuzzi talks with Glendy Tsitouras, worker’s rights organizer at the Worker’s Justice Project (WJP), and Juan Carlos Huerta, delivery driver and member of Los Deliveristas Unidos. This is episode two, of a three-part series that examines the current ecosystem of apps, restaurants, delivery workers, and consumers, seeking to shine a light on the real-world costs of delivery and convenience.
Photo Courtesy of Sammy Escalante.
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